Company Info
Careers
Product Submissions Representative
Makena Technologies is an exciting new entertainment and communications company focused on online interaction. We are a pre-IPO start-up known for our groundbreaking consumer service called "There" (www.there.com), the first online destination where members can meet people, hang out with friends, play games, explore, have fun and even help build their own world - all in a spectacular 3D graphical environment.
Two years after the initial public launch, the company has a highly engaged and loyal member base. The world of "There" offers a rich array of community-oriented activities, many of which have been initiated by the members themselves. The world itself is an intriguing mini society; it even has its own internal economy in which many members have created their own enterprises. Recent advancements in our unique technology platform will allow for even more innovative ways for members to interact and create their own spaces. Given our strong position, the explosion of online interaction in the marketplace and abundant opportunities for enhancing our 3D world, our company is poised for dramatic growth.
Position Summary:
We are looking for a Products Submission Representative (Rep) to process products submitted by members for inclusion in "There." As a member of the Product Submissions Team, the Rep will utilize our submissions system to review and assess member submissions for compliance with the standards and policies of "There" and approve or reject these submissions accordingly. The Rep will also monitor our email queues for messages sent to the Product Submissions Team and provide necessary assistance to our members. The ideal candidate will have great brand name awareness and be able to quickly identify fashion brands, patterns and styles. S/he must also have an appreciation for Intellectual Property laws, be able to communicate clearly in both verbal and written form, be quick to make justifiable decisions and work and work well in dynamic environments.
Responsibilities:
Process product submissions accurately and in a timely manner.
Respond to member email messages in a timely and appropriate manner.
Develop and maintain positive member relations.
Investigate product submissions issues and provide the appropriate support.
Ensure that the Product Submissions and Approval Systems are functioning normally at all times.
Qualifications:
1 to 2 years experience in a service environment (retail experience working with clothing considered applicable).
Strong recognition of fashion including high fashion and hip-hop fashion
Excellent written communication skills
Service oriented we want people who LOVE helping people!
Appreciation for Intellectual Property laws
Solid knowledge of Windows XP and MS Office products
Strong ability to research the web using search engines and other tools
Experience with graphics programs and/or 3d Modeling programs such as Adobe Photoshop or 3DS Max preferred
This position is a full-time position and includes a competitive salary with benefits that include medical, dental, vision coverage and more.
To apply, please send a cover letter with your resume to careers@thereinc.com. Include the words Product Submissions Technician in the subject line of your email.
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